Frequently Asked Questions

Our products

  • How many Herberts can I drink in a day? Is there a limit?

    The levels of plant actives in Herbert products so that you can enjoy multiple servings per day without any risk of toxicity. That said, it's important to listen to your body. Some people are more affected by certain plants than others.

    Generally speaking, three to four bottles per day of any one product (e.g, three bottles of Unwind) is probably a good limit to observe. It is possible to have too much of a good thing.

    For the Unwind booster, which has a higher dosage of passionflower than the sparkling phytotonic, it's best not to exceed two servings in the space of six hours.

  • How quickly does Herbert work?

    Different plants work at different rates in the body, and everybody processes things a little differently.

    That said, Herbert works hard to produce the most bioavailable forms of the plant actives we can in order to make things happen quickly, often in as little as thirty minutes.

    For more detailed information about what to expect from each plant, see our Product Pages.

  • Can I drive after drinking Herbert?

    Yes, as long as you're not drinking more than the recommended limit.

    The ashwagandha in Uplift does have the potential to induce sleepiness in higher doses. Until you know how it effects you, it's wise not to drink more than one bottle before driving.

    The passionflower in Unwind can also induce sleepiness in higher doses. Again, best not to drive or operate heavy machinery until you know how it effects you.

    The Unwind booster should not be consumed before driving or operating heavy machinery.

    Clarify poses no risk whatsoever to your ability to drive or operate heavy machinery.

  • Lots of functional beverages and supplements that I see contain more than one herb. Why do you use only one plant in each product?

    Using numerous plants in combination to produce a change in the body can certainly be effective. Many healing traditions around the world have used plants in this way. In the hands of a deeply skilled practitioner, plants in combination can sometimes work synergistically to produce effects that no one plant alone could achieve.

    All too often, however, commercial herbal products employ combinations that are not only redundant, but may even run the risk of producing unwanted interactions.

    Without a clear understanding of how each individual plant may work in a given human body, some formulators throw in everything can think of in the hope that at least one plant will hit the mark. Kind of like throwing spaghetti at the wall, except it isn't spaghetti: it's potent plant medicine, and it isn't the wall--it's your wellbeing.

    Using only one plant, on the other hand, gives people the opportunity to discover for themselves how a given plant makes them feel, how it works in their bodies. The plants we use are powerful enough to stand on their own.

  • Should I be worried about the plant I'm consuming in one Herbert interacting negatively with the plant I'm consuming in another?

    The plant actives we use across our product range are all safe to use in conjunction with one another.

    If you're concerned about interactions with medications you may already be taking, it's best to ask your medical practitioner.

  • Are any of the plants Herbert uses psychoactive?

    All of the plants we use have the potential to change the way we feel.

    But will they get you high? Definitely not.

    The plants we're using, and the amounts we're using them in, are intended to induce subtle shifts in our energy levels and moods, not drastic, instantaneous shifts in perspective. 

    Herbert products are formulated to help you become more present, not less.

  • At what temperature should I store my beverages?

    All of our beverages should be stored in a cool temperature, between 2º and 25º C (35.6º to 77º F) to maintain shelf life. For sparkling products, low- or high-temperature conditions may cause the bottle to break and/ or burst.

  • Is Herbert organic?

    Yes. We make our drinks from organic, natural ingredients, meaning free of chemical fertilizers, pesticides, or herbicides. Our commitment to organic ingredients is rooted in our support of sustainable, non-toxic growing practices, and the healthy soil and healthy crops these practices yield. 

    Our products are produced in our partner’s facility which is regularly audited by Pro-Cert, the organic certifying body that allows us to state “Certified organic by Pro-Cert” on our labels.

  • What type of quality and food safety standards do you have in place?

    Our products are produced in our partner's facility, which has stringent food safety protocols in place. These are being reinforced and added to in light of the current COVID-19 crisis, with additional sanitation steps and sterilization procedures being implemented at all levels of our joint supply chain and distribution process. As always, properly sanitized lab wear is worn at all times inside our facility, which is certified under both the SQF (Safe Quality Foods Institute) and HACCP (Hazard Analysis and Critical Control Point) programs, meaning that we uphold the industry's highest levels of food safety and quality protocols.


  • What countries do you ship to?

    Herbert currently ships to Canada. We are working on making our products available in the US and Internationally.

  • What are your shipping rates?

    Herbert offers free shipping over $55 to most destinations in Canada. Except for remote locations, we have a flat rate shipping fee of $5 under $65. Please check out our shipping policy for more information.


  • How does the Herbert Subscription program work?

    Herbert offers up to a 10% discount for customer who sign up for automated delivery. On the product page, simply select the subscription option and check the box for how often you would like to receive that item. When you go to checkout, you’ll be prompted to pay for the first subscription delivery, which will ship within 48 hours of setup.

    All orders will be charged on the same day of the week as the day you initially signed up. We will send a reminder to you in advance to remind you of your recurring orders.

  • Is there free shipping on subscriptions?

    As long as you spend $55 or more on each subscription order, shipping is free.

  • Which products are available for a subscription?

    All Herbert products, except for trial packs can be purchased on a subscription.

  • How do I change my subscription?

    To change the expected delivery date, frequency of future subscriptions or quantities of items previously setup for subscriptions, log into your Herbert account and click on “subscriptions”, where you’ll be given the option to make these changes.

    To add a new item to your subscription, click on the product page and select the subscription option and frequency for that item. After checking out, you can go back into your account subscription details and adjust your delivery date options to sync with any previously subscribed items.

  • How do I cancel my subscription?

    To cancel your subscription, log into your Herbert account and click on “subscriptions”, where you will be given the option to cancel.

    If your subscription order has already moved into the processing stage in our warehouse, we may no longer be able to cancel it and it will be processed for the next cycle.

  • Can I use a discount code with subscriptions?

    Herbert’s discount codes are for one time use only and can’t be used for ongoing subscriptions.

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